Privacy policy

PRIVACY POLICY

Wildd Photography – Sydney, Australia
Last Updated: 02/03/2026

Wildd Photography respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information.

By using our website, booking a session, or purchasing services, you agree to this policy.

1. What Personal Information We Collect

We may collect the following types of personal information:

  • Full name

  • Email address

  • Phone number

  • Billing and postal address

  • Payment information (processed securely via third-party providers)

  • Social media handles (if provided)

  • Photographic images and video content

  • Booking history and communications

  • IP address and website usage data

Sensitive information (if voluntarily disclosed), including health conditions relevant to your session, will only be used for service delivery.

2. How We Collect Information

Information is collected when you:

  • Book a session

  • Purchase a product

  • Fill out website forms

  • Subscribe to marketing communications

  • Communicate via email, social media, SMS, or phone

  • Interact with our website (via cookies or analytics tools)

We may also collect information through Shopify and integrated applications used to manage bookings and payments.

3. Why We Collect Your Information

We collect personal information to:

  • Process bookings and payments

  • Deliver photography services

  • Communicate regarding your session

  • Deliver digital galleries and products

  • Provide customer support

  • Comply with legal obligations

  • Market services (where consent is provided)

  • Improve our website and services

We do not sell personal information to third parties.

4. Payment Security

Payments are processed through secure third-party payment providers (such as Shopify Payments, Stripe, PayPal or similar platforms).

Wildd Photography does not store full credit card details.

All payment providers maintain their own privacy and security policies.

5. Image Storage & Usage

Photographic images are stored securely via password-protected platforms and cloud storage providers.

Images may be retained for archival, legal, or portfolio purposes.

Usage of images for promotional purposes is governed by your signed agreement and Media Usage clause.

If a client requests privacy in writing prior to the session, images will not be publicly displayed.

6. Disclosure of Personal Information

We may disclose personal information to:

  • Payment processors

  • Website hosting providers

  • Cloud storage providers

  • Booking and gallery platforms

  • Accountants or legal advisors

  • Government authorities if legally required

Some third-party providers may store data outside Australia. By using our services, you consent to this transfer where necessary.

7. Data Security

We take reasonable steps to protect personal information from:

  • Misuse

  • Interference

  • Loss

  • Unauthorised access

  • Modification or disclosure

However, no method of transmission over the internet is completely secure.

8. Data Breaches

If a data breach occurs that is likely to result in serious harm, we will comply with the Notifiable Data Breaches (NDB) Scheme under the Privacy Act and notify affected individuals and the Office of the Australian Information Commissioner (OAIC) where required.

9. Access & Correction

You may request access to the personal information we hold about you.

You may also request corrections if information is inaccurate, incomplete, or outdated.

Requests can be made via email at:
wilddphotography@gmail.com

We may require identity verification before releasing information.

10. Marketing Communications

If you subscribe to marketing communications:

  • You may unsubscribe at any time via the unsubscribe link

  • Or by contacting us directly

We will not send marketing communications without consent.

11. Cookies & Website Tracking

Our website may use cookies and analytics tools to:

  • Improve user experience

  • Track website performance

  • Understand visitor behaviour

You may disable cookies via your browser settings.

12. Retention of Information

We retain personal information only for as long as reasonably necessary:

  • To provide services

  • For legal and accounting obligations

  • To protect against disputes or chargebacks

Images and booking records may be archived for business and legal protection purposes.

13. Complaints

If you believe your privacy rights have been breached, you may contact us directly.

If unresolved, you may lodge a complaint with the:

Office of the Australian Information Commissioner (OAIC)
www.oaic.gov.au

14. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.